Choosing an AI consultancy is harder than it should be. Every proposal promises transformation, most of them look alike, and the differences only become clear months later. These seven questions help separate a partner who will leave your team stronger from one who will leave you dependent.
We have included how Enamplify answers each one. Ask every firm you speak to the same questions.
1. Who will be able to change the workflows after you leave?
If the honest answer is “only us”, you are buying a dependency. Look for a partner whose goal is for your own people to build and maintain the next workflows.
Our answer: your team. Capability staying in-house is the point of the work.
2. Where will our data go?
You should get a specific answer: which systems, which models, which country. Sensitive information should only go to models that run in an environment you approve.
Our answer: data stays where you decide, on your own infrastructure or in UK or EU hosting, and it is routed by sensitivity automatically.
3. How will we know it worked?
Be wary of percentage improvements promised before anyone has looked at your work. A credible partner agrees the measures with you before the work begins, and measures a baseline first.
Our answer: every engagement starts with a diagnostic that measures where time goes today, and the pilot is judged against it.
4. What is the smallest first step?
A good partner can offer a small, fixed piece of work with a clear decision at the end. If the only option is a large programme, the risk sits with you.
Our answer: a diagnostic of two to three weeks at a fixed fee, credited against the pilot if you continue.
5. Who reviews a workflow before it goes live?
Every workflow should have a named owner and a review step. If nobody can tell you who approves what, nobody will be accountable when something goes wrong.
Our answer: no workflow goes live without an owner and a review, and every run is logged.
6. What have you actually built?
Ask for specific systems, not slides. Client names are often confidential, but the kind of work should not be.
Our answer: our team has built distributor outreach for a travel startup, internal workflows for marketing and PR agencies, clinical trial management software and finance reconciliation. See the work.
7. Will you tell us if we don’t need you?
Sometimes the right answer is a clearer process, not a new system. A partner worth hiring will say so.
Our answer: yes. If we are not the right fit, we will say so and point you somewhere useful.
The shape of a good answer
The best partners give short, specific, slightly unexciting answers to these questions. That is a good sign. It means they have done the work before.
Book a diagnostic call to put these questions to us directly.