AI workflows make onboarding easier in regulated work.
In clinical and other regulated work, putting guidance inside the workflow makes new users easier to train and onboard.
Clinical trial workflows that are easy to learn.
Automated clinical trial workflows and guided processes that make it simpler to train and onboard new users in a regulated setting.
- Sector
- Clinical trials
- Client
- A clinical technology organisation. Under NDA.
- Scope
- Clinical trial management workflows, training and onboarding
The situation.
Clinical trial operations run on detailed procedures, and every step has to be done correctly and on the record. New users faced a steep learning curve, and experienced staff spent a lot of time teaching the same steps.
The organisation needed its workflows to be faster, and just as importantly, easier for a new person to learn and follow correctly.
What we built.
Automated workflow steps
Repetitive steps in trial operations were automated, with each action logged.
Guided processes
Users are walked through each procedure in order, with the right information in front of them at each step.
Grounded search
People can ask questions of the organisation’s own procedures and documents and see the source of every answer.
Built-in onboarding
New users learn the work inside the system itself rather than from separate manuals.
What changed.
- Routine steps in trial operations run automatically and on the record.
- New users can be trained and onboarded far more easily.
- Experienced staff spend less time repeating the same explanations.
In regulated work, the easiest way to do a task should also be the correct way.
This work is covered by a non-disclosure agreement, so we describe it in general terms only.
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